Shipping

WHOLESALE PRINTING

Shipping

Ship dates are established from the time the Company receives all necessary information and PDF proof approval. The standard ship method is FedEx ground service.  Expedited shipping is available. Gregory, Inc is not responsible for any errors made by the freight carrier including damages to the product. The Company will not be held responsible for weather, acts of God, or other things we cannot control. We cannot deliver to P.O. boxes, a street address must be provided for every order.  After the product has shipped, all shipping company terms & conditions apply for lost or delayed packages. 

If you have a deadline, you must request expedited shipping as ground shipments are not guaranteed. We will not refund the order cost if FedEx or any other carrier has a delay in the delivery of your package. All refunds are limited to the actual shipping cost refunded to the Company from the shipping company.

All shipping of Wholesale Graphics is of FOB origin. The Company will ship FedEx Ground whenever possible. Additional FedEx charges and fees will be added to residential or limited service areas as defined by FedEx.  

If a package from FedEx is damaged, instead of signing your name it should be signed “DAMAGED”, otherwise FedEx may not pay a claim. If there is damage found after delivery, contact FedEx and request an inspection report. Claims for damaged goods must be filed with FedEx. The Company is not responsible for filing such claims.  

Heavy and oversize shipments will be sent by LTL motor freight. Additional freight charges will be added to residential and other limited access sites as defined by the freight company. 

Upon delivery, check merchandise for quantity and carrier damage.  Any problems must be noted on the carrier delivery receipt. If the product is damaged in shipping, have the delivering carrier personnel note the damage at the time you receive the shipment. Then contact the carrier to file a damage claim.

Damaged items will be replaced only if you enter a new order for the items needed.  The new order will be charged at our regular pricing. 

Shipping insurance is not included in the price of the product or in the billed shipping charges.  If you want the shipment insured, you must specifically request this service. 

Lost packages will be replaced after the shipping company confirms loss. This generally takes 7-10 business days after the initial lost product inquiry. Again, please order early as we cannot control delivery after your product leaves our facility.

MATERIALS & SUPPLIES

SHIPPING 

Freight is paid for orders equal to or over $150.00 of product cost unless the product is specifically excluded from free freight, or if you are outside the contiguous United States.  Otherwise, freight is F.O.B origin. Ordered items will be shipped the same day of order if the order is placed by 4:00 pm Central Time and the items are in stock.